FAQ

ASK US

• What hours is Strictly Discs open?
  
  
• Where are you located?
  
  
• Shipping Policy
  
  
• Is Pay In-Store an option?
  
  
• What are the benefits of an online membership/account?
  
  
• Do you offer any premiums for frequent customers?
  
  
• How does the Buy 12 Get 1 FREE Program work online?
  
  
• How do you handle pre-orders?
  
  
• How do I create a gift list?
  
  
• Do you offer gift certificates?
  
  
• How to be a Strictly Discs Guest DJ
  
  
• How do you handle back orders and special orders?
  
  
• What forms of payment do you accept?
  
  
• Why do we support Independent Distributors?
  
  
• Do you sell tickets for Madison concerts?
  
  
• Do you buy used CDs and vinyl?
  
  
• Can I listen to my CDs and records prior to purchase?
  
  
• Aaarrgh, my CD isn't working. What do I do now?
  
  
• Have a question not listed here?
  We would be happy to answer your question by phone or email.
  Click here to contact us.

Back Order/Special Order

If an item is available but currently out of stock, it will be denoted as a backorder. Normally, backorders are filled within the space of one week, though some items may take longer. A rule of thumb to remember is that most major label domestic (as opposed to import) items, as well as more recently-released items, are more apt to reappear in stock more quickly than those which don't fulfill both of those criteria. Strictly Discs appreciates your patience in waiting out orders, but we encourage our customers to contact us at 608-259-1991 during store hours or to email us at info@strictlydiscs.com for feedback.

we hope this includes the
information you need
If not, please email us at
info@strictlydiscs.com
or call us at
608.259.1991