faq

ASK US

• What hours is Strictly Discs open?
  
  
• Where are you located?
  
  
• Shipping Policy
  
  
• Is Pay In-Store an option?
  
  
• What are the benefits of an online membership/account?
  
  
• Do you offer any premiums for frequent customers?
  
  
• How does the Buy 12 Get 1 FREE Program work online?
  
  
• How do you handle pre-orders?
  
  
• How do I create a gift list?
  
  
• Do you offer gift certificates?
  
  
• How to be a Strictly Discs Guest DJ
  
  
• How do you handle back orders and special orders?
  
  
• What forms of payment do you accept?
  
  
• Why do we support Independent Distributors?
  
  
• Do you sell tickets for Madison concerts?
  
  
• Do you buy used CDs and vinyl?
  
  
• Can I listen to my CDs and records prior to purchase?
  
  
• Aaarrgh, my CD isn't working. What do I do now?
  
  
• Have a question not listed here?
  We would be happy to answer your question by phone or email.
  Click here to contact us.

Pre-orders

If you know you want a CD prior to its release, we recommend you pre-order the item. New releases, which are available to the public on the Tuesday of each week, are usually shipped to retailers prior to Tuesday. If you pre-order an item, we will ship it to you to coincide with the Tuesday release date, provided the item is shipped to Strictly Discs prior to release date. Customers who indicate in-store pick-up of new releases will be able to pick up their item no earlier than Tuesday.

we hope this includes the
information you need
If not, please email us at
info@strictlydiscs.com
or call us at
608.259.1991