Most orders received by 4pm CST will arrive for in-store pickup the next day including Saturdays. Orders to be shipped direct to customer will arrive at the time stated during check out, depending on your chosen shipping method. Most packages shipped to addresses within a 200 mile radius of Madison and shipped FIRST CLASS or PRIORITY MAIL arrive in 1-3 days from the time of order.
Most orders will arrive for in-store pickup or shipment within 10 days of order placement. You will be notified when your order has shipped or is ready for pickup.
Due to occasional conditions beyond our control (Mother Nature, Cubs winning World Series & other big stuff), your item may not arrive when you may have expected it. This occurs rarely, however the Cubs line-up for 2008 looks pretty strong.
The option of having your package sent CERTIFIED MAIL is available during check out. The CERTIFIED MAIL option provides proof of mailing at the time of mailing along with date and time of delivery or attempted delivery. A delivery record is maintained by the USPS. CERTIFIED MAIL is available with FIRST CLASS MAIL and PRIORITY MAIL.
If you have not received your package, regardless of shipping method, please contact us 14 days after your order date. We will assist you in getting to the bottom of the problem with our full attention.
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